Privacy Policy BS77 — Our Commitment to Protecting Your Data

1 Introduction

Welcome to the BS77 Privacy Policy. At BS77, we understand that privacy is more than a legal obligation — it is the foundation of trust that defines our relationship with every online casino player in Malaysia. This document explains in full detail and transparency how the platform BS77 collects, processes, stores, and protects your personal data.

This Privacy Policy applies to all users of the platform BS77, including unregistered visitors, registered members, and any individual who interacts with our services via the website, mobile app, or customer support channels. By using the platform BS77, you agree to the data collection and usage practices described in this policy.

2 Types of Personal Data We Collect

BS77 collects various types of personal data depending on how you interact with our platform. Below is a full list of the data categories we may collect:

3 How We Collect Data

BS77 collects your personal data through several different channels. It is important that you understand each of these collection methods so you can make informed decisions about your privacy.

• Account Registration — When you register a new account at BS77, you voluntarily provide your name, phone number, and email address.
• KYC Verification — During the Know Your Customer (KYC) process, you will be required to submit identity documents such as your MyKad or passport for identity verification purposes.
• Financial Transactions — Every time you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX, your transaction details are recorded automatically.
• Platform Usage — Technical data such as IP address, device type, and usage patterns are collected automatically as you browse and play on the platform BS77.
• Support Communications — When you contact the BS77 via Live Chat or email, those communication records are retained for reference and service improvement purposes.
• Cookies & Tracking Technologies — Our platform uses cookies and similar technologies to enhance user experience. Further details are explained in Section 7.

4 Purpose of Personal Data Use

BS77 uses personal data solely for legitimate, stated purposes. We will not use your data for any other purpose without obtaining your consent first.

• Identity Verification & KYC — Verifying that every player is a real individual who meets the minimum age requirement of 18 years and any other eligibility criteria we have set.
• Transaction Processing — Enabling deposits and withdrawals via local Malaysian payment methods such as Touch 'n Go, GrabPay, and DuitNow to be processed smoothly and securely.
• Account Management — Managing player accounts, including game history, balances, bonuses, and profile information.
• Fraud Prevention & Security — Detecting and preventing fraudulent activity, money laundering, or any form of platform abuse by any party.
• Customer Support — To provide effective assistance to players who need technical support or have account-related enquiries.
• Platform Communications — To send important account notifications, the latest promotions, or changes to our terms of service BS77.
• Legal Compliance — Fulfilling legal obligations set out under Malaysia's PDPA and other applicable regulations.
• Service Improvement — To analyse platform usage patterns in aggregate (without identifying individuals) to improve the gaming experience at BS77.

5 Data Sharing with Third Parties

Your privacy is a trust we take seriously. BS77 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited circumstances where sharing your data with certain parties is necessary to keep the platform running properly:

• Payment Providers — E-wallet and banking providers such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and local banks (Maybank, CIMB, and others) receive the transaction information required to process your deposits and withdrawals.
• Game Software Providers — Casino game providers that partner with BS77 may receive game data required for the technical operation of games.
• Technical Service Providers — Companies that assist us in managing the platform's technical infrastructure, analytics, and security are bound by strict confidentiality agreements.
• Legal Authorities — BS77 will disclose player data to Malaysian authorities when required by law, court order, or in cases involving financial crime investigations.

6 Data Storage & Security

BS77 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, loss, or misuse.

• 256-bit SSL Encryption protects all data transmitted between your device and the BS77.
• Secure Servers — Data is stored in certified data centres with strict physical and digital access controls.
• 24/7 Monitoring — Our security monitoring system operates around the clock to detect and address any cyber threats promptly.
• Internal Access Controls — Authorised staff BS77 who are authorised and have a legitimate operational need may access players' personal data.
• Regular Backups — Data is backed up on a regular basis to ensure service continuity and protection against data loss.

Data retention periods depend on the type of data and applicable legal requirements. Generally, active account data is retained for the duration the account remains active, plus 7 years after account closure to comply with Malaysia's financial record-keeping and legal requirements. Technical data and system logs are retained for 12 months only.

7 Cookies & Tracking Technologies

Platform BS77 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand platform usage patterns on an aggregate basis.

• Essential Cookies — Required for core platform functions such as login authentication and session security. Cannot be disabled.
• Functional Cookies — Remembering your preferences such as language, display settings, and game preferences for a more personalised experience.
• Analytics Cookies — Helping us understand how players use the platform for service improvement purposes. Data is collected in aggregate and does not identify individuals.
• Marketing Cookies — Used to display promotions and offers BS77 that are relevant. You may choose to disable this type of cookie.

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the platform BS77. For more information on how to manage cookies, refer to your web browser's help documentation.

8 Your Rights as a Player

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by BS77. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact the support team BS77 via Live Chat or by email at support@bs77.biz. We will process your request within 30 working days from the date of receipt.

9 Protection of Children's Data

Platform BS77 is strictly for individuals aged 18 and above. We do not knowingly collect personal data from children or individuals under the age of 18. Should we discover that a child's data has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.

If you believe that someone under the age of 18 has registered on the platform BS77, please contact us immediately via 24/7 Live Chat or email us at support@bs77.biz.

10 Amendments to the Privacy Policy

BS77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Whenever an amendment is made, the "Last Updated" date at the top of this page will be revised accordingly.

For material amendments, BS77 will notify registered players via in-platform notifications or email. Continued use of the platform BS77 after an amendment takes effect will be considered acceptance of the updated privacy policy terms.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how BS77 handles your personal data, our privacy team is ready to assist you.

• 24/7 Live Chat — The fastest way to get immediate assistance. Response guaranteed in under 3 minutes.
• Privacy Email: support@bs77.biz — For written enquiries that require documentation.
• Frequently Asked Questions: Visit BS77 FAQ page for answers to frequently asked privacy questions.

We are committed to addressing every privacy-related enquiry with diligence, transparency, and within a reasonable timeframe. Your trust is the most valuable asset to BS77.